Trial Data Handling

Trial Overview

Aito's Sandbox plan lets you evaluate the platform with your own data before committing to a paid plan. We understand that even trial data may be sensitive, so here's exactly how we handle it.

Automatic Data Deletion

Trial instances and all associated data are automatically deleted 7 days after the trial ends.

This includes:

• All tables and records you uploaded
• Predictive indexes built from your data
• API logs related to your instance
• Any files uploaded through the console

No action required on your part — deletion is automatic.

What Data to Use in Trials

For evaluation purposes, we recommend:

Option 1: Sample Data

Use a representative sample rather than complete datasets:

• 1,000-10,000 records is usually sufficient to evaluate prediction quality
• Focus on variety (edge cases) over volume

Option 2: Anonymized Data

Remove or mask personally identifiable information:

• Replace names with random identifiers
• Generalize specific values (e.g., exact amounts → ranges)
• Remove unnecessary fields

Option 3: Synthetic Data

Generate data with similar statistical properties:

• Maintains relationships between fields
• No risk of exposing real information
• Good for initial integration testing

During the Trial

While your trial is active:

• You control access: Only your API keys can access your instance
• Data stays in EU: All processing happens in AWS EU (Ireland)
• No data sharing: We never use trial data for other purposes
• Full API access: Test all features including data deletion

Manual Deletion

You can delete data at any time during your trial:

Delete Specific Records

DELETE /api/v1/data/{table}/{id}

Delete Entire Tables

DELETE /api/v1/schema/{table}

Delete Your Instance

Contact us or use the console to immediately delete your entire instance and all data.

Upgrading from Trial

If you upgrade to a paid plan:

• Your data is preserved (no re-upload needed)
• Instance moves to dedicated infrastructure
• Longer retention policies apply

If you don't upgrade:

• Data deletion occurs automatically after 7 days
• No payment information is collected during trial
• No obligation to continue

Enterprise Trial Options

For organizations with strict data handling requirements:

Dedicated Trial Environment

We can provision a dedicated trial instance (not shared Sandbox infrastructure). Contact us to discuss.

On-Premise Evaluation

For highly sensitive data, we offer on-premise deployment for evaluation. Your data never leaves your infrastructure.

Synthetic Data Generation

We can help you generate synthetic datasets that preserve statistical properties of your real data for safe evaluation.

File Upload Handling

If you upload files through the console:

• Files are processed to extract data
• Extracted data is stored in your Aito instance
• Original files are not retained after processing
• All file data follows the same deletion policies

Questions?

For specific data handling requirements or enterprise trial options, please contact us.