This website uses cookies to enhance the user experience. By browsing the website, you consent to the use of cookies. Privacy policy

Use cases and customer stories

Get inspired from the use cases implemented by our amazing customers and partners. <3

Purchase invoice automation on UiPath and SAP

Now also on Forbes! Read how Aito.ai was part of Posti's digital transformation and intelligent automation journey.

customer logo
Read more

Evaluate, implement, deploy. Jokiväri accounts payable story.

Q-Factory helped Jokiväri to understand the automation potential in purchase invoice processing with help from Aito Evaluations. Live robot automates 80% of the decisions.

customer logo
Read more

Aito suggests answers in Freshdesk for fast tech support

Wordpress hosting specialist GridPane introduced Aito in their tech support to help their growing customer base get their tickets resolved faster.

customer logo
Read more

Customer requests find the correct agents on Freshdesk

Accounting and payroll service provider Tilisi ditched the hard-coded routing rules in Freshdesk and now relies on Aito to point each message to the right person.

customer logo
Read more

Experiment CX automations at speed

Intelligent automation opportunities are everywhere, and Comcast used Aito to decide where to invest first.

customer logo
Read more

Triage tickets on Freshdesk without breaking the bank

Futurice implemented ticket triage in their service centre powered by Freshdesk using Aito - their Data Scientists can focus on the customer projects that bring in the EBIT.

customer logo
Read more

Fastest way to categorise support tickets

Customer service or support ticket categorisation does not need to be difficult. Deploy in UiPath in less than an hour.

customer logo
Read more

Sales automation on Slack helps qualify leads at lightning speed

Machine learning assisted lead qualification on Slack increases odds of customer reply 100x.

customer logo
Read more

Match incoming user reports with masterdata

Artists royalty organisation Teosto saves time and costs in 64% of the incoming reports - even with messy data.

customer logo
Read more

Product catalogue matching that learns and adapts

Aito replaced unmaintainable if-else logic and started saving time only with 47 training samples.

customer logo
Read more

New integration! Aito Instant Predictions app is now available from Airtable Marketplace.